Businesses find many reasons that justify a CRM investment. Asking your CRM evaluation team the right questions can help you get the information everyone needs to make the right decision for the company… And get you the Directors buy-in that you need.

With a consultative sales process, a sales team will produce better ROI analyses for its customers, and improved sales proposals that are customer-focused.

A consultative sales process is an essential first step in turning your sales team into a competitive advantage.

This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organisation. Written by thought leader Don Peppers of Peppers and Rogers Group.

In this detailed case study, discover how through the use of Epicor for Service Enterprise, The Manufacturing Institute has drastically improved its business processes and switched from monthly to real-time reporting

Sale enablement is targeted to meet not just the needs of senior management, but also the sales person. This paper outlines how sales enablement is a central component of a successful customer relationship strategy and distinguishes sales enablement from traditional sales force automation.

Used properly, white papers are one of the most powerful marketing tools available to technology companies. Read IThound's research that gives succinct advice on how to create a powerful white paper.